This Privacy Policy (herein referred to as “Policy”) explains how Bola Akinsanya d/b/a StayGuard

(herein referred to as the “Company,” “we,” “us,” or “our”) processes Personal Data that we collect

from you (herein referred to as the “Subscriber”) as a Controller.

1. DEFINITIONS.

(a) “Controller” means the natural or legal person, public authority, agency, or other body, which

alone or jointly with others, determines the purposes and means of processing Personal Data.

(b) “Personal Data” means any information relating to an identified or identifiable natural person

(“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in

particular by reference to an identifier such as a name, an identification number, location data, an

online identifier, or to one or more factors specific to the physical, physiological, genetic, mental,

economic, cultural or social identity of that natural person.

(c) “Service(s)” means The Company provides access to the StayGuard Platform, a software-based

service that enables short-term rental property owners and operators to coordinate propertyrelated

service requests, communicate via SMS and email, receive status updates, and manage

workflows involving third-party service providers. The Company does not perform physical services,

does not guarantee outcomes, and does not provide emergency, public safety, or insurance services..

(i) “Subscriber” means the natural or legal person who has subscribed to the Service(s) by

agreeing to the Terms.

(ii) “Terms” means the binding contract between the Company and Subscriber that governs

the Subscriber's access and use of the Service(s).

2. DATA COLLECTION.

The Subscriber directly provides the Company with most of the data we collect. The Company

collects Personal Data from the Subscriber from the following sources:

The Company collects personal information from the following sources: • Information provided

directly by users when creating an account, submitting service requests, communicating via SMS or

email, or contacting customer support • Information collected automatically through use of the

Platform, including device information, log data, usage data, and communication metadata •

Information received from third-party service providers that support the Platform’s operations,

including messaging providers, payment processors, and analytics services • Information provided by

authorized users or vendors acting on behalf of a subscriber

3. PROCESSING OF PERSONAL DATA.

(a) The Company processes the Subscriber’s Personal Data to The Company collects and uses

personal information to operate and improve the StayGuard Platform, including to create and

manage user accounts, process payments, facilitate communications via phone calls, SMS, and

email, coordinate service requests, provide customer support, monitor and improve platform

performance, comply with legal obligations, and protect the security and integrity of the Platform..

(b) The Company will generally collect Personal Data from Subscribers only where it needs to create

a contract with the Subscriber, where the processing is in the Company’s legitimate interests and

not overridden by the Subscriber’s data protection interests or fundamental rights and freedoms, or

where the Company has the Subscriber’s consent. In some cases, the Company may also have a legal

obligation to collect Personal Data from the Subscriber.

(c) If the Company processes Personal Data with the Subscriber’s consent, the Subscriber may

withdraw their consent at any time.

4. SHARING OF PERSONAL DATA.

(a) The Subscriber acknowledges that the Company may share the Subscriber’s Personal Data with

its group companies and third-party service providers to o􀀴er the Subscriber the Company’s

Service(s) and/or send information or updates about the Service(s).

(b) When the Company processes the Subscriber’s order, it may send the Subscriber’s Personal Data

and use the resulting information from credit reference agencies to prevent fraudulent purchases.

(c) The Company shares Personal Data in the following instances The Company may share

Subscriber’s personal data with third-party service providers solely for the purpose of operating the

StayGuard Platform, including facilitating communications via phone calls, SMS, and email,

processing payments, coordinating service requests with authorized vendors, providing customer

support, performing analytics, and maintaining the security and functionality of the Platform. The

Company does not sell personal data to third parties..

5. RETENTION OF PERSONAL DATA.

(a) Company retains the Personal Data when an ongoing legitimate business requires retention of

such Personal Data.

(b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If

this is not possible, the Company will securely store your Personal Data and isolate it from any

further processing until it is deleted.

6. SECURITY OF PERSONAL DATA.

The Company uses appropriate technical and organizational measures to protect the Personal Data

it collects and processes. These measures are designed to provide a high level of security

appropriate to the risk of processing the Subscriber’s Personal Data. If you are a Subscriber and have

any concerns about the security of your Personal Data, please contact us immediately.

7. MODIFICATION.

The Company keeps this Policy under regular review and may update this webpage at any time. This

Policy may be amended at any time, and the Subscriber shall be notified only if there are material

changes to this Policy.

8. CONTACT DETAILS.

If you have any concerns about this Policy, please get in touch with us at stay.guardinc@gmail.com.